Ticket delivery policy

1. When you get your ticket

Immediately after your payment is confirmed — usually within seconds. You’ll receive it in three places:

• on screen, on the confirmation page after payment;
• by email, to the address you gave at checkout;
• in My tickets, where you can sign in with your phone number at any time to see every ticket you’ve booked.

Where SMS delivery is available, we also text you the ticket link.

2. What the ticket is

A ticket link (en3.live/p/…) with a QR code for each person, and a short door code for the whole booking. Show either at the door — on your phone is fine, no printout needed.

3. If it doesn’t arrive

Check your spam folder, then sign in to My tickets. If it isn’t there 30 minutes after paying, write to operationsteam@archik.in or call +91 90364 81093. If your payment didn’t complete, see our refund policy.

4. Shipping

en3.live does not sell or ship physical goods, so there are no shipping charges or delivery timelines beyond the above.